Privacy Policy

Last Updated: August 5, 2026

At Livoreza, operated by A&A Home Refrigerator Service LLC, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, create an account, place an order, subscribe to marketing communications, or contact our customer support team.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to operate our store, process orders, provide customer support, improve our services, and protect our website.

Information You Provide

We may collect personal information when you:

Place an order
Create or manage an account
Subscribe to emails or promotional messages
Contact customer support
Submit a product review
Request a return, refund, cancellation, or replacement

The information we collect may include:

Full name
Email address
Telephone number
Shipping address
Billing address
Order and purchase history
Account login information
Product preferences
Communications with customer support
Payment-related information

Payment information is generally processed by secure third-party payment providers. Livoreza does not directly store complete credit or debit card numbers on its own servers.

Information Collected Automatically

When you visit or interact with our website, we may automatically collect information such as:

IP address
Browser type
Device type
Operating system
Approximate location
Referring website
Pages viewed
Products viewed
Items added to your cart
Checkout activity
Date and time of visits
Cookie and advertising identifiers
Website interaction data

We may collect this information using cookies, pixels, tags, analytics tools, and similar technologies.

2. How We Use Your Information

We may use personal information for the following purposes:

Order Fulfillment

To:

Process payments
Confirm purchases
Prepare and fulfill orders
Arrange shipping
Send tracking updates
Handle returns, refunds, cancellations, and replacements

Customer Support

To:

Respond to questions
Assist with orders
Resolve delivery or product issues
Provide account and transaction information

Website and Customer Experience

To:

Personalize your shopping experience
Improve website navigation
Improve checkout performance
Develop new products and collections
Understand customer preferences
Measure website performance

Communication and Marketing

With your consent or where otherwise permitted by law, we may send:

Product announcements
Promotional messages
Special offers
Abandoned-cart reminders
Store updates
Customer surveys

You may unsubscribe from marketing emails at any time using the unsubscribe link included in each promotional message.

Security and Fraud Prevention

We may use your information to:

Detect suspicious activity
Prevent unauthorized transactions
Protect customer accounts
Prevent fraud and abuse
Enforce our policies
Maintain website security

Legal and Business Purposes

We may use or retain information when reasonably necessary to:

Comply with applicable laws
Respond to lawful requests
Resolve disputes
Protect our legal rights
Maintain accounting and tax records
Enforce our agreements

3. Data Protection and Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures may include:

Encryption

Sensitive information transmitted through our website may be protected using Secure Socket Layer technology or similar encryption methods.

Access Controls

Access to personal information is limited to authorized personnel, contractors, and service providers who need the information to perform their duties.

Secure Payment Processing

Payments are processed through third-party payment providers that maintain their own security and compliance standards.

No Complete Card Storage

Livoreza does not directly store complete credit or debit card numbers on its own servers.

Although we take reasonable precautions, no online system, transmission method, or storage platform can be guaranteed to be completely secure.

4. How We Share Your Information

Livoreza does not sell personal information in exchange for money.

We may share information with trusted third parties that help us operate our business, including:

Ecommerce platform providers
Payment processors
Shipping and logistics providers
Order fulfillment partners
Website hosting providers
Cloud storage providers
Customer service platforms
Email and SMS providers
Fraud prevention services
Analytics providers
Advertising and marketing platforms
Accountants, legal advisers, and other professional advisers

These providers may access information only as necessary to perform services for us and are subject to their own contractual and legal obligations.

We may also disclose information:

To comply with applicable laws
In response to lawful government requests
To protect our rights, property, or customers
To investigate fraud, security issues, or violations
In connection with a merger, acquisition, financing, or sale of business assets

5. Advertising and Marketing Partners

We may use third-party advertising, analytics, and measurement services to understand website activity and deliver relevant advertisements.

These partners may include:

Google

Google services may be used for analytics, advertising measurement, search advertising, and remarketing.

AppLovin or Axon

Where used, AppLovin or Axon services may assist with advertising, campaign measurement, and audience analysis.

These partners may use cookies, pixels, device identifiers, and similar technologies to collect information about your interactions with our website and other online services.

Information collected by these partners is governed by their own privacy policies.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Cookies are small data files stored on your browser or device. They help websites remember preferences, maintain shopping-cart functions, understand website activity, and measure advertising performance.

We may use the following categories of cookies:

Strictly Necessary Cookies

These cookies support essential website functions, including:

Shopping cart
Checkout
Account login
Security
Order processing

Analytics and Performance Cookies

These cookies help us understand:

Which pages are visited
How visitors navigate the website
Which products receive interest
Whether technical problems occur
How website performance can be improved

Functional Cookies

These cookies may remember:

Language preferences
Region
Account settings
Previous selections

Advertising Cookies

These cookies may help us:

Measure advertising performance
Limit repeated advertising
Build relevant audiences
Display more personalized advertisements

Our store may operate through Shopify. More information about Shopify cookies is available at:

https://www.shopify.com/legal/cookies

You may control or disable cookies through your browser settings. Disabling certain cookies may affect shopping-cart, account, checkout, or other website functions.

7. Shopify and Ecommerce Services

Our online store may be hosted by Shopify.

Shopify provides the ecommerce platform that allows us to display products, process orders, manage customer accounts, and operate our store.

Information submitted through our website may be processed by Shopify and its service providers in accordance with Shopify’s privacy practices.

Shopify privacy policy:

https://www.shopify.com/legal/privacy

8. Payment Information

Payments are processed through third-party payment service providers.

Depending on the payment method selected, payment information may be provided directly to:

Credit-card processors
Digital wallet providers
Buy-now-pay-later providers
Banking institutions
Fraud prevention providers

We generally receive transaction confirmation, payment status, and limited billing information rather than your complete payment-card details.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

Fulfill orders
Provide customer support
Maintain business records
Comply with tax and accounting obligations
Resolve disputes
Prevent fraud
Enforce our agreements
Meet legal and regulatory requirements

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable law.

10. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information.

These rights may include the ability to:

Request access to personal information
Request correction of inaccurate information
Request deletion of eligible information
Request a copy of certain information
Restrict or object to certain processing
Withdraw consent
Opt out of marketing communications
Opt out of certain targeted advertising
Appeal a decision concerning a privacy request

These rights may be subject to legal exceptions and identity-verification requirements.

To submit a privacy request, contact us at:

support@Livoreza.com

Please include “Privacy Request” in the subject line.

11. California Privacy Rights

California residents may have privacy rights under applicable California law, including rights relating to:

Access
Correction
Deletion
Data portability
Certain forms of targeted advertising
Certain forms of data sharing

Livoreza does not sell personal information in exchange for money.

Some advertising activities involving cookies, pixels, or online identifiers may be considered “sharing” under certain California privacy laws. Where required, users may request to opt out of these activities.

We will not discriminate against users for exercising an applicable privacy right.

12. Do Not Track Signals

Some browsers offer a “Do Not Track” setting.

Because there is no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

You may still control cookies, advertising settings, and tracking preferences through your browser settings, device settings, or available cookie-consent tools.

13. Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us without proper authorization, please contact us at:

support@Livoreza.com

We will review the request and remove the information where required by law.

14. Email Marketing and CAN-SPAM Compliance

We collect email addresses to:

Process orders
Send transaction updates
Provide shipping notifications
Respond to customer inquiries
Send promotional communications when permitted

In connection with promotional emails:

We do not intentionally use misleading subject lines
We identify the sender
We provide an unsubscribe option
We process opt-out requests within a reasonable period

Unsubscribing from promotional emails does not prevent us from sending transactional messages relating to orders, payments, shipping, refunds, or account security.

15. Data Breach Response

If a data breach affects personal information, we will take reasonable steps to:

Investigate the incident
Limit further unauthorized access
Notify affected users where required
Notify regulators or authorities where required
Take appropriate corrective measures

The timing and method of notice will depend on applicable legal requirements and the circumstances of the incident.

16. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

These third parties operate independently and maintain their own privacy policies.

Livoreza is not responsible for the privacy, security, content, or business practices of third-party websites or services.

We encourage you to review their policies before submitting personal information.

17. International Customers

Livoreza may serve customers in multiple countries.

Your information may be processed or stored in countries other than the country where you live. Those countries may have different privacy and data-protection laws.

Where required, we and our service providers use appropriate measures to support lawful international data transfers.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our business
New website features
Changes in service providers
Legal or regulatory requirements
Updates to our privacy practices

The revised version will be posted on this page with an updated “Last Updated” date.

19. Contact Us

For questions about this Privacy Policy or how your information is handled, contact us using the details below:

Brand Name: Livoreza

Company Name:
A&A Home Refrigerator Service LLC

Business Address:
4030 Wake Forest Road, Ste 349
Raleigh, NC 27609
United States

Email:
support@Livoreza.com

Please include “Privacy Request” in the subject line when contacting us about access, correction, deletion, or other privacy rights.

Back to blog